Terms of Service

Terms of Service

Last updated: April 2026

Welcome to BIG-BOX. By accessing or using our website and purchasing our products, you agree to be bound by the following Terms of Service. Please read them carefully before using our site.

1. General

These Terms of Service apply to all users of the site, including without limitation browsers, vendors, customers, merchants, and contributors of content. By using our website, you confirm that you are at least 18 years of age or have the consent of a parent or guardian.

2. Products and Services

We reserve the right to modify or discontinue any product or service at any time without notice. We shall not be liable to you or any third party for any modification, suspension, or discontinuation of products or services.

All product descriptions, images, and pricing are subject to change without notice. We reserve the right to limit the quantities of any product or service we offer.

3. Pricing and Payment

All prices are listed in USD and are subject to change without notice. We reserve the right to refuse or cancel any order if a pricing error occurs. Payment must be made in full at the time of purchase. We accept major credit cards and other payment methods as displayed at checkout.

4. Orders and Fulfilment

We reserve the right to refuse or cancel any order at our sole discretion. If your order is cancelled after payment has been processed, a full refund will be issued. We are not responsible for delays caused by circumstances beyond our control, including but not limited to customs clearance, natural disasters, or carrier delays.

5. Shipping and Delivery

Shipping times are estimates only and are not guaranteed. Risk of loss and title for items purchased pass to you upon delivery to the carrier. We are not responsible for lost or stolen packages once they have been handed to the carrier.

6. Returns and Refunds

Please refer to our Refund Policy for full details on returns, exchanges, and refunds. We reserve the right to refuse returns that do not comply with our policy.

7. Intellectual Property

All content on this website, including text, images, logos, and graphics, is the property of BIG-BOX or its content suppliers and is protected by applicable intellectual property laws. You may not reproduce, distribute, or use any content without our prior written permission.

8. Limitation of Liability

To the fullest extent permitted by law, BIG-BOX shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website or products. Our total liability to you shall not exceed the amount paid for the product in question.

9. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of Hong Kong SAR. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts of Hong Kong.

10. Changes to Terms

We reserve the right to update or modify these Terms of Service at any time. Changes will be effective immediately upon posting to the website. Your continued use of the site following any changes constitutes your acceptance of the new terms.

11. Contact Us

If you have any questions about these Terms of Service, please contact us at:

📧 bogehk01@gmail.com
💬 WhatsApp: +852 46568987
📸 Instagram: @brickicongallery